Privacy Policy
Last updated: August 2025
Legacy Vault (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile app, and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: name, email address, phone number, billing details, and account login credentials.
Vault Data: documents, account details, notes, and other content you upload into Legacy Vault.
Usage Information: device type, IP address, browser type, operating system, and activity logs.
Payment Information: processed securely by third-party payment providers; we do not store full credit card details.
How We Use Your Information
We use your information to:
Provide, operate, and improve Legacy Vault services.
Maintain security and ensure authorized access.
Send updates, reminders, and notifications based on your check-in settings.
Process payments and manage subscriptions.
Respond to inquiries and provide customer support.
How We Protect Your Information
All data is encrypted in transit (HTTPS) and at rest (AES-256).
Vault content remains private until your chosen trigger condition is met.
We use secure hosting on audited infrastructure (SOC 2 Type 2, ISO 27001).
Access is restricted to trusted contacts you explicitly designate.
Sharing of Information
We do not sell, rent, or trade your personal information. Your data is only shared when:
You authorize release to your trusted contact(s).
Required by law, legal process, or to enforce our Terms of Service.
Necessary to detect, prevent, or address fraud, security, or technical issues.
Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal information.
Download a copy of your vault data.
Withdraw consent or cancel your subscription at any time.
File a complaint with your local data protection authority.
Data Retention
We retain personal and vault data only as long as necessary to provide services or comply with legal obligations. Upon account closure, you may request permanent deletion of your data.
Third-Party Services
Our services may contain links to third-party websites or integrations. We are not responsible for the privacy practices of those third parties.
Children’s Privacy
Legacy Vault is not intended for individuals under 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Last Updated” date.